Refund & Returns Policy – AurumStyles (ANUNISH CREATION)
Effective Date: June 16, 2025
Returns
Size Issues:
Please double-check the size chart and product specifications before ordering. Returns or refunds due to size mismatch will not be accepted.
Return Shipping Charge:
Customers are responsible for return shipping. A flat fee of ₹120 will be deducted from the refund.
Damage Claims:
To process damage-related claims, you must record a 360° unboxing video in clear lighting at the time of package opening. This video serves as proof of damage.
Return Window:
Returns must be initiated within 7 days of delivery. After 7 days, we will not be able to process a return or refund.
Eligibility for Return:
Item must be unused and in original condition
Must be returned in original packaging
Proof of purchase is required
Partial Refunds (if applicable):
Books with visible signs of use
Items not in original condition, damaged, or missing parts not due to our error
Refunds
Processing Time:
Once your return is received and inspected, you will be notified. If approved, your refund will be credited to the original payment method within 7 business days.
Haven’t Received Your Refund?
Recheck your bank account
Contact your credit card provider or bank (delays are possible)
If still unresolved, email us at [anunishofficial@gmail.com]
Sale Items
Only regular-priced items are eligible for refunds.
Sale items are non-refundable.
Exchanges
Eligibility:
Exchanges are only allowed for defective or damaged items.
Note: Minor color or design variations from product images do not qualify for exchange.
How to Request an Exchange:
Email: [anunishofficial@gmail.com]
Phone/WhatsApp: 7708990220
80153 44128
Replacement Timeline:
Replacement products are typically delivered within 5–7 days.
Shipping
Customers are responsible for return shipping
Shipping costs are non-refundable
For approved refunds, ₹120 return shipping fee will be deducted
Replacement shipping timelines may vary based on location
Cancellation Policy
Customer-Initiated Cancellations:
You may cancel your order within 48 hours, provided it hasn’t been processed or shipped
To cancel, email [anunishofficial@gmail.com] with your order number and reason
Refund Timeline for Cancellations:
If approved, the refund will be issued to the original payment method within 5–7 business days
Post-Shipping Cancellations:
Once shipped, orders cannot be canceled. You may proceed with a return per our policy.
Cancellations by AurumStyles:
We reserve the right to cancel orders due to:
Out-of-stock/unavailable items
Payment issues
Invalid shipping information
Suspected fraud
In such cases, a full refund will be issued.
Contact Information
Email: [anunishofficial@gmail.com]
Support Email: [info@aurumstyles.com]
Phone/WhatsApp: 7708990220
80153 44128